Well, the Comcast Monkey came today to fix my cable modem problems. It turns out that the problem was completely outside my apartment. I got a new modem out of the deal anyway. I never liked the old RCA piece of crap.
Apparently there was a 1:2 splitter outside. That was connected (improperly) to a 1:4 splitter. My line was the only one plugged in. So they ripped out the 1:4 and put be in the 1:2, all the while muttering "who the hell would have done this?"
Of course, we all know the answer: Another Comcast tech would have done it.
It's a good thing I also have DSL.
Update: As Dan and I were discussing this via IM, we relaized that these Cable/DSL techs are a lot like programmers or sysadmins. No matter what they see, they'll always complain about the guy who did the job before them. Always.
Posted by jzawodn at May 15, 2003 01:40 PM