Sometimes I worry that I'm becoming one of those grizzly old Unix geeks that gets sick of all the young kids who are invading what used to be great technical mailing lists. Some people just don't get it. There are fairly basic rules that, when followed, go a long way toward making mailing lists useful communities for everyone involved.
I'm considering setting up a standard reply to messages posted by people who obviously need help. I probably won't, but if I did it would contain a few simple suggestions.
- Learn how to report bugs
- Learn how to ask smart questions
- Don't change the Reply-To address when replying. If the person who responded to you wants the traffic to stay on the list, there's probably a good reason for it. When people do this to me (reply directly to me, rather than the list) I simply ignore them. Usually they'll re-post their question to the list. When they do, I answer it.
It's really not that hard. These people just don't realize how much work they're expecting a group of strangers to do for them. In some cases it's downright rude.
Posted by jzawodn at May 07, 2003 10:06 PM