In CNet's article Yahoo IM users get more than they bargained for:
If you're one of the tens of millions of Yahoo users asked to upgrade your instant-messaging software this week, be on your toes: The update can open the door to unwanted PC houseguests--and setting changes--by default.
By accepting Yahoo's "typical" installation of YIM with Voice, it will also download Yahoo's Search Toolbar with anti-spyware and anti-pop-up software, desktop and system tray shortcuts, as well as Yahoo Extras, which will insert Yahoo links into the Internet Explorer browser. The IM client also contains "live words," which will automatically show an icon when the user highlights words online and then hyperlink to Yahoo search results, definitions or translation tools. Finally, the installation will alter the users' home page and auto-search functions to point to Yahoo by default.
On Make You Go Hmm:
Wonder if Jeremy Zawodny, Russell Beattie or any of their other blogging employees will address these installation practices? Do they agree with them? Like/dislike them? Or are they hoping this story gets buried with the holidays and other more pressing stories in current news? It takes stones to stand up when your company is doing something wrong and IMO, this is very, very wrong. I sure hope somebody internally over there is complaining about these questionable software installation practices. If they aren’t complaining, I hope somebody is at least questioning them.
Do I agree with those practices? No.
Do I like those practices? Hell no. It's insulting and disrespectful. I've aborted software installs or upgrades when they try to pull this stuff. In fact, I just had this happen yesterday.
I'm sick and tired of this crap. I don't know which company started using this tactic, but it's become the standard operating procedure for lots of software out there. And it sucks.
Leave my settings, preferences, and desktop alone!
Why do companies do this? Money. And when your competitor does it and you don't, you're letting them take advantage of an "opportunity" that you are not. (An opportunity to piss off your users, perhaps?)
Remember pop-under ads?
I don't know what it's going to take to get companies to stop this crap either. Do you have any good ideas? I'd love to hear 'em.
- Google Bundles Software with WinZip
- How Important Is It For Search Co's To Get On Your Desktop?
- Just Checking… Yep, Still Evil
- Forced Upgrades
- Goodbye AIM and Yahoo Messenger
- Zawodny vs Yahoo
- Yahoo blasts Yahoo
[Insert standard disclaimer about not speaking for my employer here.]
Posted by jzawodn at September 01, 2005 10:40 PM