So, I called the power company promptly at 8am to find out what they were smoking. The allowed me to pay by credit card so that I could get reactivated today (and pay a $40 "reconnection fee" for the privilege).
I asked if they'd keep the information on file and use it from now on so that I didn't have to depend on the the postal system. No, they won't. I can call them every month and tell them my CC number and they'll gladly bill it. But they won't keep my information and save me the hassle.
I get the feeling that they were put on this plant to ensure that I have hassles to deal with.
My power was on 1 hour later.
So now I can be pissed at them with the lights on, at least. I have to find the time to bitch to the PUC about them. And remember to fill out the form that lets them take money directly from my checking account. In the meantime, I need to figure out why the payment never arrived. Luckily, I know the folks behind the scenes at Yahoo! BillPay.
Posted by jzawodn at September 25, 2002 10:21 PM