My latest tirade revolves around Hiring Managers (and I'm referring to Microsoft Hiring Managers … but I know this problem exists in other companies) not "getting" the talent landscape. Not only do they not seem to understand that brilliant software engineers don't grow on trees (you don't, do you?) … but they can't seem to get it through their heads that 1) Microsoft isn't the only place hiring, 2) Working at a big company isn't everyone's dream, and 3) Redmond is not the first place people say they want to move when they wake up in the morning. (Unfortunately, I don't think the slogan "Where do you want to go today? Redmond, of course!" would fly.)
I think every large tech company has serious problems of some sort or another in recruiting.
At Yahoo, for example, recruiting is a bit of a black hole. I send my fair share of resumes to recruiting (probably more than my fair share, come to think of it), but once a resume is in their hands, I have absolutely no visibility into the process unless I follow up. Only if the candidate tells me what's going on, do I have any idea. (When is the interview? How did it go? Did we offer a job?) And if they do get a job, I find a referral bonus in my paycheck a few weeks later (yeay!) but it never lists the candidate's name (boo!).
Now, I could follow up on each and every resume I send in, but that's a lot of busy work. And, more importantly, I'd feel like I'm asking our already overworked recruiting team to do even more. It's not their fault. The system is simply broken.
The last thing I want is for one of our recruiters to read this and start sending me updates on my referrals. I want the system fixed. The recruiters are not broken. They're doing great work.
At Google, on the other hand, they have a decent system in place for providing access to feedback all along the way. But their disorganized and long interview process tends to spook people. Others get pissed off or fed up part way through and just give up. People at Google know this too.
The interesting thing is that each company I find out more about seems to have a recruiting system that's broken in its own special way.
In an odd way, that's reassuring.
Is your recruiting/hiring system broken too? Please share...
Posted by jzawodn at June 11, 2005 07:35 PM