Craig now calls himself a customer service rep and spokesmodel. Jim is the CEO.
Quick overview of craigslist, but most everyone here already know what it is. The site exists to help with personal and social needs--think of moving to a new city. They've hired a PR person recently. They have less than 20 employees but are one of the biggest sites around.
Much of craigslist comes from nerd culture and ethics. Be good to others. Make a culture of trust. Users can flag things. This forms a self-policing system that works quite well. Lightweight business model. They're un-branding (no logo or banner). They're de-monetizing because they don't charge for much of anything other than job postings. They're un-competing. They think of themselves as a public service.
The use Free Software all the way. Pine for e-mail. Apache. The simple stuff works very well. They're going slow and steady in these "internet time" times.
See Also: My Web 2.0 post archive for coverage of all the other sessions I attended.
Posted by jzawodn at October 07, 2004 04:20 PM