From NewsScan comes this odd report:
People's anxieties and fears over e-mail etiquette have given rise to a new term: pre- and post-mail tension (PPMT). A major problem is that as many as half of all e-mail users fail to properly understand all the nuances of personal messages, and blame the resulting confusion for arguments and even relationship break-ups. "E-mail is a great way to make contact with people and maybe develop a romance. The problem of PPMT we have revealed by these statistics is caused not by e-mail itself, but how people let their anticipation and expectation get the better of them," says Helen Petrie, professor of human computer interaction at London's City University. A survey by Yahoo! Mail showed that people can become obsessed with "inbox expectations" -- constantly checking their e-mail inbox to see if a message has been answered. Sixty-four percent of respondents in that survey reported problems concentrating at work if they were waiting for a reply to a specific e-mail, reinforcing the impression that e-mail is contributing to workplace "cyber-slacking."
Read more about it in This ZDNet story.
I'll never be amazed by the the strange ways in which people react to technology.
Posted by jzawodn at April 21, 2003 09:53 AM